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Are you passionate about design, interiors and premium retail? Do you thrive on delivering exceptional customer experiences while achieving commercial results? Are you ready to lead a team and take responsibility for the daily success of the store? Then this could be your next opportunity.

We are looking for an experienced and driven Store Manager to lead our HAY Store Rotterdam. You will combine strong commercial skills with leadership, ensuring that both the team and the store perform at their best.

HAY is an international design brand founded in 2002 with the ambition of making high quality contemporary design accessible to everyone. Our Rotterdam store is a destination for lovers of Scandinavian design, where inspiration, service and customer experience are at the heart of everything we do.

Your role

As Store Manager, you are responsible for the daily management and commercial performance of HAY Rotterdam. You lead the team, create an inspiring customer experience and actively identify opportunities to grow the store.

• Lead, coach and motivate the store team.
• Take responsibility for achieving and exceeding commercial targets.
• Inspire and advise customers with a strong focus on service and experience.
• Build relationships with customers and interior professionals.
• Identify and maximise commercial opportunities.
• Ensure the collection and store are presented to the highest HAY standards.
• Manage daily store operations and ensure processes run efficiently.
• Plan and coordinate the team on the shop floor.
• Monitor sales performance and take action where needed.
• Contribute ideas to improve store performance and customer experience.
• Lead by example in sales, service and product knowledge.
• Work closely with the wider HAY.nl team in Amsterdam and Rotterdam.

Your profile

• At least 3 years of retail experience, preferably in premium or design retail.
• Previous leadership or store management experience.
• Strong commercial mindset with proven sales success.
• Passion for interiors, design and lifestyle.
• Excellent communication skills in Dutch and English.
• Proactive, responsible and able to take initiative.
• A natural leader who knows how to motivate and develop a team.
• Customer focused and service driven.
• Organised and comfortable taking responsibility for daily store operations.
• Living in or near Rotterdam.
• Available full time, including weekends.

What we offer

• A responsible role within an internationally recognised design brand.
• The opportunity to lead and further develop HAY Rotterdam.
• Opportunities for personal growth and development.
• Competitive salary and employment conditions.
• Travel allowance.
• Attractive staff discount.
• 25 vacation days based on full time employment.
• Pension scheme.

Interested? Send your CV and motivation letter to vacatures@hay.nl stating Store Manager HAY Rotterdam.

HAY is an equal opportunity employer. We are committed to creating an inclusive environment for all current and future employees.

Amsterdam | 32 hours per week

Are you organised, practical and passionate about design? HAY.nl is looking for an All Round Logistics Employee who will ensure that our online orders, inventory and deliveries run smoothly.

HAY is an internationally operating Danish design brand. From Amsterdam, our close knit team works on HAY.nl and supports our stores in Amsterdam and Rotterdam. As part of our team, you will play an important role in connecting the warehouse, online store, physical stores, customers and transport partners.

Your role

You ensure that orders and deliveries are properly managed from beginning to end. You keep the warehouse and inventory organised, process online orders and schedule furniture deliveries.

Your responsibilities include:

• Receiving and processing goods
• Packing and shipping online orders
• Managing inventory and the warehouse
• Scheduling furniture deliveries
• Communicating with customers and transport partners
• Resolving logistics issues
• Contributing ideas on how we can work smarter and more efficiently

Your profile

You are accurate, independent and hands on. You maintain a clear overview, communicate easily and enjoy taking responsibility.

• Experience in logistics, retail, warehouse operations or online retail is an advantage
• You are digitally skilled
• You speak Dutch and English well
• You are able to perform physical work, including lifting and moving boxes and furniture
• You have an affinity with interiors and design
• Our location in Amsterdam is easily accessible for you

What we offer

A varied position of 32 hours per week within an international design brand. You will work in a small and committed team with direct communication and plenty of opportunities to contribute ideas and develop yourself.

In addition, we offer a competitive salary, travel allowance, pension scheme, 25 vacation days based on full time employment and an attractive staff discount on the HAY collection.

Ready to keep HAY moving?

Send your CV and a short motivation letter to vacatures@hay.nl, stating All Round Logistics Employee HAY.nl.

HAY provides equal opportunities to all candidates and is committed to creating an inclusive working environment.

Are you passionate about design and enjoy creating memorable customer experiences? We are looking for an enthusiastic Sales Advisor (32 hours) to join our team at HAY House Amsterdam. If you are service minded, commercially driven and enjoy helping customers find the perfect products, we would love to hear from you.

HAY is an international Danish design brand founded in 2002 with the ambition of making great design accessible to everyone. At our flagship store, HAY House Amsterdam, you will find the complete HAY collection, from furniture and lighting to accessories and textiles. Every day, we welcome design enthusiasts from the Netherlands and around the world, creating an inspiring retail experience where design and exceptional service go hand in hand.

Your role

As a Sales Advisor, you are the face of HAY House Amsterdam. You welcome customers, understand their needs and help them find the products that best suit their lifestyle. With your enthusiasm and product knowledge, you create an inspiring shopping experience for every visitor.

• Advise customers on the complete HAY collection.
• Deliver excellent customer service while achieving sales targets.
• Process sales and customer orders accurately.
• Maintain an inspiring store presentation in line with HAY standards.
• Replenish and merchandise the collection.
• Work closely with colleagues to create the best possible customer experience.
• Contribute to a welcoming and positive atmosphere on the shop floor.

Your profile

• Passionate about design, interiors and lifestyle.
• Friendly, enthusiastic and customer focused.
• Commercially minded with a proactive attitude.
• Able to work both independently and as part of a team.
• Fluent in English. Dutch is an advantage.
• Available to work 32 hours per week, including weekends.
• Previous experience in retail or hospitality is a plus, but enthusiasm and a service oriented mindset are equally important.

What we offer

• An inspiring workplace in the official HAY flagship store in the Netherlands.
• The opportunity to work with an internationally recognised design brand.
• A passionate and supportive team.
• Opportunities for personal growth and development.
• A competitive salary based on your experience.
• Travel allowance.
• Pension scheme.
• 25 vacation days based on full time employment.
• Attractive staff discount on the HAY collection.

Interested? Send your CV and motivation letter to vacatures@hay.nl stating Sales Advisor HAY House Amsterdam.

HAY is an equal opportunity employer. We are committed to creating an inclusive environment for all current and future employees.

Interested in an internship at HAY House Amsterdam or HAY Rotterdam? Please send your motivation letter and CV to amsterdam@hay.nl or rotterdam@hay.nl.